OUR COMMITMENT TO PRIVACY
TMR Group, LLC, hereinafter operating under the name Cejas y Cejas, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit or interact with our website, forms, ads, chatbots, messaging platforms, and services.
By using our website or services, you consent to the practices described in this Privacy Policy.
INFORMATION WE COLLECT
When you visit our website (“Site”), we collect two types of information:
Personal Information you voluntarily provide (“Active Information”)
Information collected automatically (“Passive Information”)
1. PERSONAL INFORMATION (ACTIVE INFORMATION)
Personally Identifiable Information (“PII”) is information that can reasonably be linked to you.
A. Registration & Forms
When you create an account, submit a form, book an appointment, or communicate with us, we may collect:
Name
Email address
Phone number
Physical address
Zip code
Billing information
Other information you voluntarily provide
If you provide information about someone else, you represent that you have permission to do so.
B. Orders & Transactions
When you purchase products or services, we collect information necessary to:
Process payments
Fulfill orders
Communicate order status
Payment information is processed securely through third-party payment processors and is not stored on our servers unless you voluntarily choose to save it.
C. SMS & Messaging Opt-In
If you provide your phone number through:
Website forms
Ads
Chatbots
Messaging platforms (SMS, WhatsApp, Messenger, etc.)
you expressly consent to receive transactional and promotional messages from Cejas y Cejas.
Message frequency may vary.
Message and data rates may apply.
You may opt out at any time by replying STOP.
D. Surveys & Promotions
You may voluntarily provide information through surveys, questionnaires, promotions, or polls. This information is used to improve our services and marketing efforts.
2. PASSIVE INFORMATION (AUTOMATIC COLLECTION)
We automatically collect non-identifying information such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referring URLs
This information is aggregated and anonymous and is used for analytics, performance, and optimization.
COOKIES & TRACKING TECHNOLOGIES
Cookies are small data files stored on your device that help improve your browsing experience.
We use cookies and similar technologies to:
Understand website usage
Improve performance and user experience
Track marketing and advertising effectiveness
Enable retargeting ads
You may disable cookies through your browser settings. Doing so may limit certain website features.
HOW WE USE THE INFORMATION
We use your information to:
Provide and improve our services
Process transactions
Communicate with you
Send appointment reminders and updates
Send promotional offers (if opted in)
Provide customer support
Improve marketing and advertising
Prevent fraud and unauthorized activity
Comply with legal obligations
SMS & MOBILE INFORMATION POLICY (IMPORTANT)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Mobile information may only be shared with trusted service providers (such as messaging platforms or payment processors) solely to provide our services, and only under strict confidentiality obligations.
SHARING OF INFORMATION WITH THIRD PARTIES
We may share information:
With service providers who assist in operating our business (payments, messaging, hosting, analytics)
To comply with legal requirements, law enforcement, or court orders
To prevent fraud, security breaches, or illegal activity
In the event of a business transfer, merger, or acquisition
We do not sell your personal data.
DATA SECURITY & HANDLING
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
Secure servers
Encrypted data transmission (SSL)
Restricted access controls
However, no system is 100% secure. You acknowledge that transmission of information online carries inherent risk.
YOUR RIGHTS & CHOICES
You have the right to:
Access your personal information
Correct or update your information
Request deletion of your data
Opt out of marketing communications
Withdraw SMS consent at any time
To exercise your rights, contact us at [email protected].
DATA RETENTION
We retain personal data only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Inactive accounts and data may be deleted after a reasonable period.
CHILDREN’S PRIVACY (18+)
Our website and services are intended for individuals 18 years of age or older.
We do not knowingly collect information from children under 18. If such data is discovered, it will be deleted.
More information:
https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy
LINKS TO THIRD-PARTY WEBSITES
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.
Your continued use of the website constitutes acceptance of the updated Privacy Policy.
CONTACT US
If you have questions about this Privacy Policy or your data, contact us at: